Rating
Reviews
Miguel joined Hydes in 2024 as part of our testing team before moving into the maintenance department. A Coachella Valley native, he brings a detail-oriented approach to every appointment, combining technical skill with clear communication. Customers consistently describe him as thorough, professional, and accommodating, noting his ability to explain work clearly and answer questions with patience.
Name: Miguel
Customers say: # Service Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the air conditioning service provided. Customers consistently express high satisfaction with the technicians' professionalism, knowledge, and courtesy. The tone across the collection is decidedly positive, with recurring praise for technicians being prompt, thorough in their work, and taking time to explain technical issues clearly to customers. Many reviewers specifically highlight the helpfulness and friendly demeanor of the service personnel. There's a strong theme of trust and confidence in the service quality, with several customers mentioning they are repeat clients or plan to continue using the service based on their positive experiences. The technical competence demonstrated during service visits appears to be a significant factor in customer satisfaction, with many appreciating the thorough inspections and maintenance provided. Overall, the reviews convey a sense of reliability and excellence in service that has created a loyal customer base who feel their air conditioning needs are being well addressed.
Miguel was great.
Miguel is always on time and presents himself in a professional manner. He’s our ‘go to technician’ at Hyde’s
The title says it all. He is an amazing worker, thorough and explains everything
Response from Hydes Air Conditioning:
Thank you so much!
Miguel was pleasant and informative as well as being professional, which is expected.
Since I have not been responsible for heating and air conditioning until the last five years, it is hard for me to rate quality. But, it all seems to be what helps me, which I like. Thank you.
Miquel is very professional and trust worthy. This is a fast different experience from when Frank Velarde was my tech. Frank would come up with random amounts of Freon every time he visited. He lied on 4 occasions telling me I had a leak and it cost hundreds to inspect and repair. Frank constantly has bad reviews online. Even after I brought this to attention of management they did nothing. If it wasn’t for honest techs like Miquel Jimenez I would have dumped Hydes 2 years ago. If you are giving employees incentives to up-charge customers at least get ones who are good at it. Frank Velarde is a joke.
Response from Hydes Air Conditioning:
Thank you for your feedback. We’re glad to hear Miguel provided the professional and trustworthy service we strive for. We do take concerns about past service seriously. Recommendations involving refrigerant or leak detection are based on the system’s condition at the time, which can change over time. We understand how repeated repairs can feel frustrating and regret if any part of the process felt unclear. For context, Frank has been with our team for over 10 years and maintains an average customer rating of 4.9 out of 5 stars across many reviews. While that doesn’t discount your experience, it does reflect a strong and consistent track record. We also want to be clear that we do not incentivize technicians to upsell unnecessary services. Our focus is always on accurate diagnostics and honest recommendations.
Miguel was professional, on time and answered my questions.
I have die that in the previous paragraph.
Miguel came and serviced our A/C system at 4:00pm. Appreciated his early arrival. He was friendly and accommodating. Did a good job!
Called me after service when I was out of town to fill me in on status. Nice guy
Migel Angel did a great job. He was very cordial, explained what he was to do and when he was finished he explained what he did and that our a/c was in good condition.
Performed a cooling maintenance on 2 2003 York package unit, changed filter, filter located in ceiling, flushed condensation line, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a FRASER-JOHNSTON condenser, condenser located on right side of home, filter located inside filter rack, fau located in garage, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2 2016 American Standard silver series condenser, condenser located on right side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a carrier and 3 ton condenser , condenser located on left side of home, filter located hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for capacitor, check for freon level, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a goodman , condenser located on backside of home, filter located hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for capacitor, check for freon level, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2 2022 American Standard Platinum series condenser, condenser located on right side of home, filter located hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check if thermostat had no error codes or alerts, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance
Performed a cooling maintenance on American Standard package unit and a Payne package unit, changed filter, filter located in ceiling, flushed condensation line, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Preformed a cooling maintenance on 2 2022 American standard platinum series 4 ton condenser , filters are located in hallway ceiling and bedroom ceiling, condensers are located in roof, change filter, flushed condensation line, on condenser check voltage and amperage, check for Freon level, check for thermostat had no error codes or alerts, everything is within range also cleared out dust accumulated inside electrical component area and rinsed condenser coils. Both systems are working within specification in cooling at time of maintenance.
Performed a cooling maintenance on a 2018 American Standard Platinum series condenser, condenser located on left side of home, filter located hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check if thermostat had no error codes or alerts, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2019 Lennox condenser, condenser located on left side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance. Serviced ductless unit
Performed a cooling maintenance on a Lennox condenser a yoke condenser for main house and York condenser for casita is in bad condition advised HO, condenser located on right side of home for main house and casita on left side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2024 American Standard Platinum series condenser, condenser located on left side of home, filter located hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check if thermostat had no error codes or alerts, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on 2013 American Standard package unit, changed filter, filter located in ceiling, flushed condensation line, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on 2 2004 Amana package unit, changed filter, filter located in ceiling, flushed condensation line, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2019 Lennox condenser, condenser located on right side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2019 Lennox condenser, condenser located on left side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors which was out of range 45 reading at 41 adviced HO gave me the okay to replace it, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 20+ condenser , condenser located on right side of home, filter located inside fau , fau located in garage, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for capacitor, check for freon level, everything within range , clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on 2 American Standard package unit, changed filter, filter located in ceiling, flushed condensation line, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2 Day & Night condenser, condenser located on left side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on 2025 Bosch package unit, changed filter, filter located in ceiling, flushed condensation line, on unit check for amperage and voltage, check for compressor, check for freon level, check for temperature split, everything within range also clear out dust accumulated inside electrical component area and rinsed unit coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2024 American Standard silver series condenser, condenser located on side of home, filter located inside filter rack, fau located in garge, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2 2016 American Standard gold series condenser, condenser located on right side of home, filter located inside fau , fau located in garage , changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2 2015 Lennox condenser, condenser located on right side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2 2018 Trane XR series condenser, condenser located on right side of home, filter located in hallway ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
Performed a cooling maintenance on a 2 Lennox condenser, condenser located on right side of home, filter located in hallway ceiling and second floor ceiling, fau located in attic, changed filter, flushed condensation line, on condenser check for amperage and voltage, check for compressor, check for freon level, check for capacitors, everything within range also clear out dust accumulated inside electrical component area and rinsed condenser coil. System is working within specification in cooling at the time of maintenance.
